Galactic Civilizations IV: Supernova Galactic Civilizations IV: Supernova Galactic Civilizations IV

Issues with game after playing without issue

Published on Friday, March 6, 2026 By Airm33n In GalCiv IV Support

Hey guys need some help. I purchased Gal Civ 4 through Steam in late February. Installed and ran just fine on my system. I have a I9-10850k with 32gb ddr4 and a radeon 7900 xtx running on windows 10. Got around 30ish hours of gameplay in with not a single crash. I got a bit busy and didn't login for maybe 3 days and went to get in the other day and now I get (887a0005) The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. Reason : Interal error in the driver. This happens as soon as I go to load a previous saved game. So far i've tried setting the resolution down from 4k along with turning all graphics settings to minimum and even windowed mode (3 screens). I find after I restart the game the second or third time it will lock my computer up hard until I have to hit the reset switch to get back. After the 1st time though I noticed that the adrenaline software from AMD gets buggy as hell and a lot of the screens won't load until I reboot. I've done a clean sweep of the AMD drivers and a full reinstall of the game with no luck. Its the only game giving me the errors. I can load other high graphics games that will max out the gpu with 0 issues. Even loading a new game does absolutely nothing. As soon as the game loads it crashes except now i'm not even getting the screen showing the error message it just drops me right to stardock crash report and if I want to send one. Would appreciate any help. Thanks.