Galactic Civilizations IV: Supernova Galactic Civilizations IV: Supernova Galactic Civilizations IV

(Crash) During loading of saved game

Published on Friday, July 25, 2025 By Isano In GalCiv IV Support

The game has been crashing for me regularly. It doesn't typically happen early in a game, but I start getting more advanced and the crashes will come.  This debug below was when I tried to load a saved game that started crashing on me in between turns.

Debug Message:  Current Time UTC: 07-26-2025 03:10

Debug Message:  Version 3.01, Build #76, last updated on: 07-25-2025 14:52

Debug Message:  Product Version 76.1.31.1

Debug Message:  ExecutableSize: 42215496 B, (41226 KB)

Debug Message:  Steam Build

Debug Message:  Working Directory: c:\program files (x86)\steam\steamapps\common\Galactic Civilizations IV

DebugMessage:  Memory at startup:

AppMemory: 444416000 bytes

MemoryLoad: 31 percent

TotalPhysicalMemory: 34064084992 bytes

AvailablePhysicalMemory: 23208656896 bytes

TotalPageFile: 36211568640 bytes

AvailablePageFile: 23125368832 bytes

TotalVirtualMemory: 140737488224256 bytes

AvailableVirtualMemory: 140732407664640 bytes

AvailableExtendedVirtualMemory: 0 bytes

 

Debug Message:  Attempting to Login to Steam.

Debug Message:  Successful Login to Steam.

Debug Message:  LANGUAGE: Matched language id 0

Debug Message:  LANGUAGE: Setting language to 0

Debug Message:  Initializing DLC status. Online: 1

Debug Message:  Supernova Owned: 1 Installed 1 Enabled by default: 1

Debug Message:  TalesOfTheArnor Owned: 1 Installed 1 Enabled by default: 1

Debug Message:  TalesOfCentauron Owned: 1 Installed 1 Enabled by default: 1

Debug Message:  MegaStructures Owned: 1 Installed 1 Enabled by default: 1

Debug Message:  SpeciesPack Owned: 1 Installed 1 Enabled by default: 1

Debug Message:  Warlords Owned: 1 Installed 1 Enabled by default: 1

Debug Message:  Finished initializing DLC status

Debug Message:  Personal folder located at C:\Users\jaben\Documents

Debug Message:  Initializing data directories

Debug Message:  Checking if data bins needs to be rebuilt.

Debug Message:  Loading options binary

Debug Message:  Initialize Prefs

Debug Message:  Attempting to login using persistent auth.

Debug Message:  EOS SDK Log Message: No existing persistent auth credentials were found for automatic login.

Debug Message:  [EOS SDK] Login Failed - Error Code: EOS_InvalidAuth

Debug Message:  Disabling persisent auth.  User will need to login manually.

Debug Message:  EOS SDK Log Message: No existing persistent auth credentials were found for automatic login.

Debug Message:  Enhanced AA Upscale Factor: 1.00

Debug Message:  Checking data binaries

Debug Message:  DataCompiler job time: 0.000000

Debug Message:  Loading core binary

Debug Message:  Setting data for assets

Debug Message:  Setting core data

Debug Message:  Loading particles binary

Debug Message:  Setting particle data

Debug Message:  Registering types

Debug Message:  Activation successful.

Debug Message:  Checking virtual memory

Debug Message:  Initializing event center

Debug Message:  Checking for valid working directory

Debug Message:  Entering WinMain

Debug Message:  ******* Starting Game Shell *******

Debug Message:  InitializeResources.

Debug Message:  Initializing Shell

Debug Message:  Setting UI Size: Requested: Small  Actual: Small

Debug Message:  Initializing Fonts

Debug Message:  RegisterFont: Font with file: Stardock-Orbitron-Extended-Bold.ttf, face index: 0, size 13 ALREADY registered, ID of -376726082 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-Orbitron-Extended-Bold.ttf, face index: 0, size 18 ALREADY registered, ID of 425319469 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-Orbitron-Extended-Bold.ttf, face index: 0, size 15 ALREADY registered, ID of -2040482953 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-Orbitron-Extended-Bold.ttf, face index: 0, size 15 ALREADY registered, ID of -296329334 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-Orbitron-Extended-Bold.ttf, face index: 0, size 13 ALREADY registered, ID of 337940263 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-Orbitron-Extended-Bold.ttf, face index: 0, size 12 ALREADY registered, ID of 228661437 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-Orbitron-Extended-Bold.ttf, face index: 0, size 11 ALREADY registered, ID of 433079400 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-SemiBold.ttf, face index: 0, size 12 ALREADY registered, ID of -1678932481 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-Medium.ttf, face index: 0, size 18 ALREADY registered, ID of -259799342 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-Medium.ttf, face index: 0, size 15 ALREADY registered, ID of -505165488 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-Medium.ttf, face index: 0, size 15 ALREADY registered, ID of 1938819739 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-SemiBold.ttf, face index: 0, size 15 ALREADY registered, ID of -379049563 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-SemiBold.ttf, face index: 0, size 13 ALREADY registered, ID of 341833758 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-SemiBold.ttf, face index: 0, size 13 ALREADY registered, ID of -1576530948 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-SemiBold.ttf, face index: 0, size 13 ALREADY registered, ID of -1488040485 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-SemiBold.ttf, face index: 0, size 12 ALREADY registered, ID of -2052128182 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-SemiBold.ttf, face index: 0, size 12 ALREADY registered, ID of 916310503 with same properties will not be registered separately.

Debug Message:  RegisterFont: Font with file: Stardock-BaiJamjuree-Extended-SemiBold.ttf, face index: 0, size 13 ALREADY registered, ID of 1086650518 with same properties will not be registered separately.

Debug Message:  Initializing Fonts - complete

Debug Message:  Initializing Direct3D

DebugMessage:  Particle Engine Created.

Debug Message:  Adding DXSAS clean up function

Debug Message:  Initializing device

Debug Message:  DrawManager InitializeDevice

Debug Message:  Creating renderer

Debug Message:  Initializing Direct3D 11 Renderer

Debug Message:  Creating FBX animation core

Debug Message:  Enumerating device settings

Debug Message:  CD3D11RendererSettings::Enumerate: Preferred adapter is 0

Debug Message:  CD3D11RendererSettings::Enumerate: Creating DXGI 1.1 factory

Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating adapters

Debug Message:  CD3D11RendererSettings::Enumerate: adapter enumerated

Debug Message:  CD3D11RendererSettings::Enumerate: Adapter 0

Debug Message:  CD3D11RendererSettings::Enumerate: Description: NVIDIA GeForce RTX 4080

Debug Message:  CD3D11RendererSettings::Enumerate: Vender ID: 0x10de (4318)

Debug Message:  CD3D11RendererSettings::Enumerate: Device ID: 0x2704 (9988)

Debug Message:  CD3D11RendererSettings::Enumerate: SettingsLevel: 3

Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 16829644800 bytes

Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes

Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 0

Debug Message:  CD3D11RendererSettings::Enumerate: 251 display modes found for adapter 0, output 0

Debug Message:  CD3D11RendererSettings::Enumerate: adapter enumerated

Debug Message:  CD3D11RendererSettings::Enumerate: Adapter 1

Debug Message:  CD3D11RendererSettings::Enumerate: Description: NVIDIA GeForce RTX 4080

Debug Message:  CD3D11RendererSettings::Enumerate: Vender ID: 0x10de (4318)

Debug Message:  CD3D11RendererSettings::Enumerate: Device ID: 0x2704 (9988)

Debug Message:  CD3D11RendererSettings::Enumerate: SettingsLevel: 3

Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 16829644800 bytes

Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes

Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 1

Debug Message:  CD3D11RendererSettings::Enumerate: adapter enumerated

Debug Message:  CD3D11RendererSettings::Enumerate: Adapter 2

Debug Message:  CD3D11RendererSettings::Enumerate: Description: Microsoft Basic Render Driver

Debug Message:  CD3D11RendererSettings::Enumerate: Vender ID: 0x1414 (5140)

Debug Message:  CD3D11RendererSettings::Enumerate: Device ID: 0x8c (140)

Debug Message:  CD3D11RendererSettings::Enumerate: SettingsLevel: 3

Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 0 bytes

Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes

Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 2

Debug Message:  Selected Adapter Description:

Debug Message:  Description: NVIDIA GeForce RTX 4080

Debug Message:  Vender ID: 10de (4318)

Debug Message:  Device ID: 2704 (9988)

Debug Message:  Choosing initial renderer settings

Debug Message:  Game resolution: 1920 x 1080

Debug Message:  Desktop resolution: 1920 x 1080

Debug Message:  Initializing Renderer APIs

Debug Message:  (CD3D11Renderer) Initializing driver

Debug Message:  CreateDeviceAndSwapChain

Debug Message:  DirectX Feature Level: DirectX 11.0

Debug Message:  Device SUPPORTS raw and structured buffers

Debug Message:  EOS SDK Log Message: EOS SDK Analytics disabled for route [1].

Debug Message:  EOS SDK Log Message: Purchase flow is disabled due to overlay setup failure (EOS_NotConfigured).

Debug Message:  EOS SDK Log Message: Social overlay is disabled due to overlay setup failure (EOS_UnexpectedError).

Debug Message:  Initializing 2d screen space effect

Debug Message:  Device is now ready

Debug Message:  Registering text renderer icons

Debug Message:  Creating SDF animation core

Debug Message:  [EOS SDK] Connect Login Complete - ProductUserId: 0002ce1c072b40d6b0f5644afc7974b3

Debug Message:  Shell initialization complete

Debug Message:  Shell Initialized

Debug Message:  CGalCivShell::RequestInitializationState from: Invalid to: Uninitialized

Debug Message:  Found texture atlas. Skipping generation.

Debug Message:  Loading texture atlas 0

Debug Message:  LoadTextureAtlasIndexFromMem: LOADING TEXTURE ATLAS FILE: c:\program files (x86)\steam\steamapps\common\Galactic Civilizations IV\Screens\Atlas\Atlas.dxatlas

Debug Message:  LoadTextureAtlasIndexFromMem: SUCCESSFULLY LOADED c:\program files (x86)\steam\steamapps\common\Galactic Civilizations IV\Screens\Atlas\Atlas.dxatlas

Debug Message:  Finished loading texture atlas 0

Debug Message:  ***** Initializing Game *****

Debug Message:  Timer Frequency is 0 989680

Debug Message:  CGalCivShell::RequestInitializationState from: Uninitialized to: Initialized

Debug Message:  Creating anchor win

Debug Message:  Create popup manager

Debug Message:  Initializing Sound

Debug Message:  Initializing bink

Debug Message:  Initializing bink threads

Debug Message:  Initializing bink sound

Debug Message:  Initializing bink resources

Debug Message:  Initializing bink effect

Debug Message:  LoadCoreShipDesigns(): INFO: ShipDesignDirectory=c:\program files (x86)\steam\steamapps\common\Galactic Civilizations IV\Designs

Debug Message:  LoadCustomShipDesigns(): INFO: ShipDesignDirectory=C:\Users\jaben\Documents\My Games\GalCiv4\Designs

Debug Message:  CGalCivShell::RequestInitializationState from: Initialized to: LoadingContinentTextures

Debug Message:  Creating initial screens

Debug Message:  Create setup screens.

Debug Message:  CInitializationGfxListener::OnLoadContinentsTextureTailA

Debug Message:  CInitializationGfxListener::OnLoadContinentsTextureTailB - All continent per-pixel data is now available

Debug Message:  Creating remaining screens

Debug Message:  Set mouse

Debug Message:  Set update timer

Debug Message:  TachyonSystem: Starting initialization

Debug Message:  TachyonSystem: Initialization successful

Debug Message:  TachyonSystem: Starting authentication request

Debug Message:  TachyonSystem: Successfully retrieved cached authentication response

Debug Message:  TachyonSystem: Starting encrypted app ticket request

Debug Message:  TachyonSystem: Successfully retrieved encrypted app ticket response

Debug Message:  CInitializationListener::OnSetContinentsPerPixelDataTail

Debug Message:  CGalCivShell::RequestInitializationState from: LoadingContinentTextures to: CreatingContinentData

Debug Message:  Popup Manager Update: Unhiding FullScreenBink

Debug Message:  TachyonSystem: Starting authentication request

Debug Message:  CInitializationGfxListener::OnCreatingContinentsTail

Debug Message:  CInitializationListener::OnSetContinentsDataTailA

Debug Message:  CInitializationListener::OnSetContinentsDataTailB

Debug Message:  CGalCivShell::RequestInitializationState from: CreatingContinentData to: DoneCreatingContinentData

Debug Message:  Popup Manager Update: Unhiding TitleWnd

Debug Message:  TachyonSystem: Successfully retrieved authentication response

Debug Message:  TachyonSystem: Error: Bad result during authentication response (result: 2, type: 203)

Debug Message:  LOADING GAME: C:\Users\jaben\Documents\My Games\GalCiv4\Saves\\Shiloh Republic vs 7.GC4Sav

Debug Message:  MPAdapter::NotifyStartupTrace step #26 GalCiv_FinishLoad

Debug Message:  FinishLoad - IsTurnZeroSaveGame 0

Debug Message:  Popup Manager Update: Unhiding LoadingWnd

Debug Message:  Loading game C:\Users\jaben\Documents\My Games\GalCiv4\Saves\\Shiloh Republic vs 7.GC4Sav saveVersion 390

DebugMessage:  Starting Load Game.

AppMemory: 2785775616 bytes

MemoryLoad: 38 percent

TotalPhysicalMemory: 34064084992 bytes

AvailablePhysicalMemory: 21070745600 bytes

TotalPageFile: 36211568640 bytes

AvailablePageFile: 18224742400 bytes

TotalVirtualMemory: 140737488224256 bytes

AvailableVirtualMemory: 140726728433664 bytes

AvailableExtendedVirtualMemory: 0 bytes

 

Debug Message:  DLCSystem Begin Loading Data

Enabled DLC:

Debug Message:  DLC Supernova

Debug Message:  DLC TalesOfTheArnor

Debug Message:  DLC TalesOfCentauron

Debug Message:  DLC MegaStructures

Debug Message:  DLC SpeciesPack

Debug Message:  DLC Warlords

Debug Message:  DLCSystem finished loading data.

Debug Message:  CGalaxy::LoadGameObjects: Using object ptr list for lookup table

Debug Message:  LoadCustomShipDesigns(): INFO: ShipDesignDirectory=C:\Users\jaben\Documents\My Games\GalCiv4\Designs

Debug Message:  Save Version: 390  Original BUILD_VERSION_STRING: 3.01  Original BUILD_NUMBER: 76